Welcome to Heartnest Home Care Consulting LLC. These Terms & Conditions ("Terms") govern your access to and use of our website located at:
By accessing or using this website, submitting a form, scheduling a consultation, purchasing services, or opting into our communications, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.
1. About Heartnest Home Care Consulting LLC
Heartnest Home Care Consulting LLC provides home care consulting services, care planning guidance, educational resources, appointment scheduling, and related support services. Our services are consultative in nature and are intended to assist individuals and families in making informed care decisions.
Our website is intended for individuals who are at least 18 years of age.
2. Website Use
You agree to use this website only for lawful purposes.
You agree not to:
Violate any applicable law or regulation.
Attempt to gain unauthorized access to our systems.
Disrupt or interfere with website functionality.
Upload viruses, malware, or malicious code.
Use the website to transmit spam or fraudulent communications.
Copy, reproduce, or exploit any content without our written permission.
We reserve the right to suspend or terminate access to users who violate these Terms.
3. Appointment Scheduling
Our website allows visitors to request consultations and schedule appointments.
Submitting an appointment request does not guarantee availability until confirmed by Heartnest Home Care Consulting LLC.
We reserve the right to reschedule, modify, or cancel appointments when necessary.
4. Payments
Certain services offered through our website may require payment.
By purchasing a service, you agree to provide accurate payment information and authorize us or our payment processor to charge the applicable fees.
Unless otherwise stated, payments are non-refundable after services have been delivered.
5. SMS Messaging Terms
SMS Program Description
Heartnest Home Care Consulting LLC offers an optional SMS messaging program for individuals who request information, schedule consultations, book appointments, or otherwise opt in through our website:
If you opt in, you may receive text messages regarding:
Transactional Messages
Appointment confirmations
Appointment reminders
Consultation updates
Service notifications
Care planning updates
Customer support
Account notifications
Marketing Messages
If you separately consent, you may receive:
Home care tips
Educational resources
Wellness information
Service announcements
Promotional offers
Event invitations
Marketing messages are sent only with your express consent.
SMS Consent
By providing your mobile phone number and selecting an SMS consent checkbox on our website, you expressly consent to receive text messages from Heartnest Home Care Consulting LLC.
Your consent is:
Voluntary
Not a condition of purchasing services
Recorded with the date and time of your opt-in
Maintained for compliance purposes
Message Frequency
Message frequency varies depending on your appointments, requested services, and communication preferences.
Message & Data Rates
Message and data rates may apply according to your wireless carrier's pricing plan.
How to Opt Out
You may cancel SMS messages at any time by replying:
STOP
You will receive one final confirmation message, and no additional text messages will be sent unless you opt in again.
Help
Reply:
HELP
or contact us:
Phone: (717) 583-8976
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
6. Email Communications
By providing your email address, you consent to receive emails regarding:
Appointment confirmations
Consultation information
Service updates
Customer support
Educational resources
If you separately consent to marketing emails, you may receive newsletters and promotional offers.
You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in each marketing email.
7. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy at:
Our Privacy Policy explains how we collect, use, protect, and disclose your personal information.
8. Intellectual Property
All content on this website, including but not limited to:
Text
Images
Logos
Graphics
Videos
Downloads
Documents
Website design
Icons
Branding
is the exclusive property of Heartnest Home Care Consulting LLC unless otherwise noted.
You may not reproduce, copy, modify, distribute, publish, sell, or create derivative works without our prior written permission.
You may print or download individual pages solely for your personal, non-commercial use.
9. User Submissions
If you submit information to us, including:
Contact forms
Testimonials
Reviews
Photos
Videos
Feedback
Comments
you represent that you own the rights to that content or have permission to provide it.
You grant Heartnest Home Care Consulting LLC a non-exclusive, worldwide, royalty-free license to use such content for business operations and marketing unless otherwise prohibited by law.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We do not control those websites and are not responsible for:
Their content
Privacy practices
Security
Products
Services
Your use of third-party websites is at your own risk.
11. Medical Disclaimer
Heartnest Home Care Consulting LLC does not provide medical diagnosis, medical treatment, emergency care, or legal advice.
The information provided on this website is for educational and consultative purposes only.
Always consult qualified healthcare professionals regarding medical concerns.
If you are experiencing a medical emergency, call 911 or your local emergency services immediately.
12. Disclaimer of Warranties
This website and all services are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, Heartnest Home Care Consulting LLC disclaims all warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Accuracy
Reliability
Availability
We do not guarantee uninterrupted or error-free operation of the website.
13. Limitation of Liability
To the maximum extent permitted by law, Heartnest Home Care Consulting LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
Use of the website
Inability to use the website
Website interruptions
Third-party services
Loss of data
Unauthorized access
14. Indemnification
You agree to defend, indemnify, and hold harmless Heartnest Home Care Consulting LLC, its owners, employees, contractors, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:
Your use of the website
Your violation of these Terms
Your violation of applicable laws
Your infringement of another person's rights
15. Account Security
If you create an account or receive login credentials, you are responsible for maintaining their confidentiality.
You agree to notify us immediately if you believe your account has been accessed without authorization.
16. Termination
We reserve the right to suspend or terminate your access to the website or services at any time, without notice, if you violate these Terms or engage in unlawful conduct.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located within Pennsylvania, unless otherwise required by applicable law.
18. Changes to These Terms
Heartnest Home Care Consulting LLC may revise these Terms & Conditions at any time.
The most current version will always be available at:
Your continued use of the website after any changes become effective constitutes your acceptance of the updated Terms.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Heartnest Home Care Consulting LLC
Phone: (717) 583-8976
Location: Middletown, Pennsylvania, USA